Privacy Policy

Effective Date: 18th February 2026

Last Updated: 18th February 2026

Introduction

Reboot360 Coaching ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.reboot-360.com] and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms

  • Book a discovery call or coaching session

  • Subscribe to our newsletter or mailing list

  • Download resources or materials

  • Communicate with us via email or other channels

  • Engage with our services

This information may include:

  • Name

  • Email address

  • Phone number

  • Company name and role

  • Business information (revenue, team size, industry)

  • Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website addresses

  • Pages viewed and time spent on pages

  • Links clicked

  • Date and time of visits

We collect this information using cookies and similar tracking technologies (see "Cookies and Tracking Technologies" section below).

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services

  • Responding to your inquiries and requests

  • Scheduling and managing coaching sessions

  • Delivering services you have requested

  • Sending administrative information and updates

  • Improving our website and services

Marketing and Communications

  • Sending you newsletters, articles, and resources (with your consent)

  • Informing you about our services, programmes, and offerings

  • Conducting market research and analysis

Legal and Security

  • Complying with legal obligations

  • Protecting our rights and the rights of others

  • Detecting and preventing fraud or security issues

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it.

We process your personal information based on:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose (e.g., newsletter subscription)

  • Contract: When processing is necessary to perform a contract with you (e.g., providing coaching services)

  • Legitimate Interests: When we have a legitimate interest in processing your data that is not overridden by your rights (e.g., improving our services, marketing)

  • Legal Obligation: When we need to comply with legal requirements

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Website hosting providers

  • Email marketing platforms (e.g., Mailchimp, ConvertKit)

  • Calendar and scheduling tools (e.g., Calendly)

  • Payment processors (if applicable)

  • Analytics providers (e.g., Google Analytics)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

If Reboot360 Coaching is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities.

What Are Cookies?

Cookies are small text files stored on your device that help us understand how you use our website.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly

Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)

Marketing Cookies: Used to track visitors across websites to display relevant advertisements

Preference Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies already stored. However, disabling cookies may affect the functionality of our website.

For more information about managing cookies, visit www.allaboutcookies.org.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Client information: Retained for the duration of our coaching relationship and for up to 7 years afterwards for legal and tax purposes

  • Marketing contacts: Retained until you unsubscribe or request deletion

  • Website analytics: Typically retained for 26 months (Google Analytics default)

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You have the right to request copies of your personal information.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal information, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

We will respond to your request within one month at the latest.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ.

If you are located in the EEA or UK and your information is transferred outside these areas, we will ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • Secure SSL/TLS encryption for data transmission

  • Secure storage of personal information

  • Access controls and authentication

  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page

  • Updating the "Last Updated" date at the top of this Privacy Policy

  • Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us:

Reboot360 Coaching

Email: info@reboot-360.com

Website: www.reboot-360.com

For GDPR-related inquiries:

If you are in the EEA or UK and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

UK: Information Commissioner's Office (ICO) - www.ico.org.uk

Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.